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Support is only available to our customers.
For support, please send an email to and include the following information:
  • Registration info
  • Software version that you are using (ex. 2.9z)
  • Java runtime vendor and version (ex. SUN JRE 1.5.0_06).
    Use command: java -version or information from about dialog
  • Operating system and platform (ex. Linux on i386, Windows XP)
  • Detailed description of your problem

We quickly respond to all questions submitted to this e-mail address in the order they are received.
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